Terms of Service
Last Updated: June 2026
1. Acceptance of Terms
By accessing or using the website and services of Suzhou Xuanzun Network Technology Co., Ltd. ("Xuanzun", "we", "us", or "our") located at https://www.xuanzun.shop, you agree to be bound by these Terms of Service. If you do not agree to all of these terms, you may not access or use our services.
These Terms of Service constitute a legally binding agreement between you and Xuanzun regarding your use of our website, products, and services. Please read them carefully.
2. Description of Services
Xuanzun provides technology services including but not limited to:
- Computer systems design and architecture consulting.
- Software integration and enterprise system development.
- Cloud infrastructure migration, optimization, and management.
- Cybersecurity assessment and implementation.
- Data engineering and analytics pipeline construction.
- DevOps automation and continuous delivery consulting.
- Technical consulting and professional services.
We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.
3. User Obligations
By using our services, you represent and warrant that:
- You are at least 18 years of age or have the legal capacity to enter into binding agreements.
- You will use our services only for lawful purposes and in compliance with all applicable laws and regulations.
- You will not use our services to transmit any malicious code, viruses, or harmful software.
- You will not attempt to gain unauthorized access to our systems or interfere with the proper functioning of our services.
- All information you provide to us is accurate, complete, and current.
4. Intellectual Property
All content, features, and functionality on our website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of Xuanzun or our licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.
Any deliverables, code, documentation, or materials specifically created for you under a separate service agreement shall be governed by the terms of that agreement.
5. Service Engagement and Contracts
Specific service engagements are governed by separate written contracts or statements of work ("SOWs") that detail the scope, timeline, deliverables, and payment terms. These Terms of Service apply to all such engagements unless explicitly superseded by a written agreement.
- Proposals: Any proposals provided by Xuanzun are valid for the period specified and are subject to change thereafter.
- Payment: Unless otherwise agreed, invoices are due within 30 days of issuance. Late payments may incur interest charges.
- Changes: Any changes to the scope of work must be agreed upon in writing by both parties.
6. Confidentiality
During the course of our engagement, both parties may have access to confidential and proprietary information. Each party agrees to:
- Maintain the confidentiality of all proprietary information disclosed by the other party.
- Use such information solely for the purpose of fulfilling the engagement.
- Not disclose such information to any third party without prior written consent.
- Return or destroy all confidential materials upon termination of the relationship.
This obligation shall survive the termination of any engagement for a period of five (5) years.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Xuanzun and its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use our services.
- Any conduct or content of any third party on our services.
- Any content obtained from our services.
- Unauthorized access, use, or alteration of your transmissions or content.
In no event shall our total liability exceed the amount you paid to Xuanzun in the twelve (12) months preceding the claim, or one thousand US dollars (USD 1,000), whichever is greater.
8. Disclaimer of Warranties
Our services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. Xuanzun expressly disclaims all warranties, including but not limited to:
- Merchantability, fitness for a particular purpose, and non-infringement.
- That our services will meet your requirements or be available on an uninterrupted, secure, or error-free basis.
- That any errors or defects in our services will be corrected.
- That our services are free of viruses or other harmful components.
9. Indemnification
You agree to defend, indemnify, and hold harmless Xuanzun and its licensees, licensors, employees, contractors, agents, officers, and directors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of our services.
10. Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms of Service.
Upon termination, your right to use our services will immediately cease. All provisions which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
11. Governing Law and Dispute Resolution
These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these terms shall first be attempted to be resolved through good-faith negotiations. If such negotiations fail, the dispute shall be submitted to the competent courts located in Suzhou, Anhui Province, China.
12. Force Majeure
Xuanzun shall not be liable for any failure or delay in performing its obligations under these terms where such failure or delay results from causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation, facilities, fuel, energy, labor, or materials.
13. Severability
If any provision of these Terms of Service is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
14. Waiver
Our failure to enforce any right or provision of these Terms of Service will not be considered a waiver of those rights. If we waive any breach, that does not mean we will waive any subsequent breach.
15. Changes to Terms
We reserve the right to modify or replace these Terms of Service at any time at our sole discretion. We will provide notice of any material changes by posting the updated terms on this page with a revised "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the revised terms.
16. Entire Agreement
These Terms of Service, together with our Privacy Policy and any separate written service agreements, constitute the entire agreement between you and Xuanzun regarding your use of our services and supersede all prior or contemporaneous agreements, understandings, and communications.
17. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Company: Suzhou Xuanzun Network Technology Co., Ltd.
- Address: 3-301, Port Community, Daodong Street, Qiao District, Suzhou, Anhui, China
- Email: support@xuanzun.shop
- Phone: +1(618)851-6614
- Website: https://www.xuanzun.shop