Privacy Policy

Last Updated: June 2026

1. Introduction

Suzhou Xuanzun Network Technology Co., Ltd. ("Xuanzun", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.xuanzun.shop or engage with our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and company details that you voluntarily provide when contacting us or submitting inquiries through our website.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services, including pages visited, time spent on pages, and click patterns.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing, operating, and maintaining our website and services.
• Responding to your inquiries, requests, and customer service needs.
• Improving, personalizing, and expanding our website and services.
• Understanding and analyzing how you use our website.
• Developing new products, services, features, and functionality.
• Communicating with you for marketing and promotional purposes (with your consent).
• Preventing fraudulent transactions and ensuring the security of our systems.
• Complying with legal obligations and enforcing our agreements.

4. Legal Basis for Processing

Under applicable data protection laws, we process your personal data based on one or more of the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Processing is necessary for the performance of a contract with you.
• Legal Obligation: Processing is necessary for compliance with a legal obligation.
• Legitimate Interests: Processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose your information to enforce our policies, protect our rights, property, or safety, or investigate potential violations.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal data, we will securely delete or anonymize it.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.
• Rectification: The right to request correction of inaccurate or incomplete data.
• Erasure: The right to request deletion of your personal data under certain conditions.
• Restriction: The right to request restriction of processing your personal data.
• Objection: The right to object to our processing of your personal data.
• Data Portability: The right to request transfer of your data to another organization or directly to you.
• Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at support@xuanzun.shop.

9. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

10. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will ensure that any such transfers comply with applicable data protection laws and that your data remains protected to the standards described in this policy.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Company: Suzhou Xuanzun Network Technology Co., Ltd.
• Address: 3-301, Port Community, Daodong Street, Qiao District, Suzhou, Anhui, China
• Email: support@xuanzun.shop
• Phone: +1(618)851-6614
• Website: https://www.xuanzun.shop